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Testimonials

 

NAPLIA is a tireless advocate for our firm.  They are very responsive to phone calls and inquiries about policy coverage.  So I never have to wait in the dark.  Overall, NAPLIA makes this a surprisingly enjoyable process and I look forward to my periodic phone conversations.

 

 

Alternative Dispute Resolution Language

 

The following sample provision does not rule out the possibility of litigation, but clearly requires that the parties go through the process of mediation before resorting to litigation.  Although a contractual provision cannot assure that a party will participate in such a non-binding process in good faith and with best efforts, experience has shown that once parties become engaged in the mediation process, they tend to become committed to it and the possibility of a negotiated resolution, especially if the mediator is skilled:  

 

 

You agree that any dispute that may arise regarding the meaning, performance or enforcement of this engagement will, prior to resorting to litigation, be submitted to mediation, and that the parties will engage in the mediation process in good faith once a written request to mediate has been given by any party to the engagement.  Any mediation initiated as a result of this engagement shall be administered within the county of [County and State], by [Name of Mediation Organization], according to its mediation rules, and any ensuing litigation shall be conducted within said county, according to [State] law.  The results of any such mediation shall be binding only upon agreement of each party to be bound.  The costs of any mediation proceeding shall be shared equally by the participating parties.